When advising foreign customers, PTA can usually score points with a good command of English. This time PTA-Forum has compiled the most important English terms, questions and hints on the subject of oral health.
Inflammations in the mouth are generally very painful. In some cases the oral mucosa becomes red and swollen, in others the gums. Dependent on the pathogen, some vesicles (white creamy looking spots) may appear. With some people the corners of the mouth regularly become cracked and inflamed. The affected often find it painful to eat and drink and quickly seek help at the pharmacy.
In the case of self-medication, there are numerous preparations for local application such as mouth rinses, gels containing a local anaesthetic, lozenges, and analgesics with a systemic effect. To enable PTA or pharmacists to recommend the optimal medication in each case, a few questions need to be asked by the pharmacist. It is equally important to point out how to apply the recommended preparations correctly. However, the pharmacy team must remember that possibly some other medication is causing the complaints or that a serious illness might be responsible for these symptoms.
Important questions for the consultation
|Deutsch / German||Englisch / English|
|Aphthe||mouth ulcer / vesicle|
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