Good English skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and hints on the subject of "reddened eyes".
If eyes suddenly start burning, itching or watering, most people first of all go to a pharmacist and ask for advice. Due to the inflammation, the blood vessels swell and become visible as fine red lines in the white of the eye.
There are many causes for reddened eyes. Sometimes the conjunctiva of the eyes has been strongly irritated by intensive solar radiation, or strong wind or just a long draught, as may be the case with air conditioning. In other cases concentrated, long hours of work at the computer, looking constantly at the monitor, may lead to the phenomenon of »dry eyes«, also called the »sicca syndrome«, which causes burning and reddened eyes too.
There are numerous preparations available for the self-medication of an acute uncomplicated conjunctivitis or the sicca syndrome. Before any medication can be recommended, PTA or the pharmacist needs to ask a few questions.
Important questions for the consultation
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If the eyes are reddened, patients ask for advice in the pharmacy and seek rapid help for their complaints.
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