English Lesson

Damit die Verständigung auch mit englischsprachigen Kunden gelingt, finden Sie in der Serie »English Lesson« häufige Beratungsthemen auf Englisch – inklusive der wichtigsten Vokabeln zum jeweiligen Beratungsthema.

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The blood count

What the figures tell us

Aus unserer Serie »English Lesson«: A blood count is not a common screening test. The costs are only covered by statutory health insurance if it is necessary for medical treatment.

Rosacea

More than reddened

Aus unserer Serie »English Lesson«: Rosacea is incurable and is accompanied by persistent erythema and »flushing«, i. e. a sudden blushing. Papules and pustules characterise the picture in the inflammatory episodes.

No caries

Prevention right from the start

Aus unserer Serie »English Lesson«: Today, more and more children have healthy teeth free of caries. Effective preventive measures and regular dental examinations make an important contribution to this.

Growing older

Health care for the elderly

Aus unserer Serie »English Lesson«: Growing older is by no means always accompanied by a rigid personality, incapable of change. On the contrary, scientists have dispelled this view and mental illness is also becoming the focus of health care for the elderly.

Inflamed breast

Do not stop breastfeeding

Aus unserer Serie »English Lesson«: It comes out of nowhere: suddenly a breast starts to tighten, swell and hurt. Palpation reveals knotty, hardened areas. The joy of breastfeeding is then over for the time being.

Constipation in children

Medicine, nutrition – and a lot of patience

Aus unserer Serie »English Lesson«: Constipation can torment sufferers immensely. The constant squeezing during the rarely successful sessions promotes the leakage of haemorrhoidal cushions and can lead to anal fissures.

Tennis, Mouse and Golfer's Elbow

Change old patterns

Aus unserer Serie »English Lesson«: Pain, numbness or loss of strength are typical symptoms of tennis elbow, mouse elbow and golfer's elbow. To get rid of this, only one thing will help: those affected have to change their usual routines.

Shingles

When viruses awaken

Aus unserer Serie »English Lesson«: Every year, around 400,000 people in Germany contract shingles. Many patients know the virus that causes shingles, the varicella zoster virus (VZV), from childhood, as it is the first manifestation of chickenpox.

Hormonal roller coaster

Yet good values

Aus unserer Serie »English Lesson«: Diabetic women often have worse blood sugar regulation than male diabetics. This is due to the ups and downs of sex hormones in women. They have a significant effect on blood glucose levels.

Autoimmune hepatitis

Attack on the self

Aus unserer Serie »English Lesson«: In autoimmune hepatitis, the immune system recognises the body's own liver cells as foreign and attacks them with so-called autoantibodies. Acute or chronic hepatitis is the result.

Baby’s bottom

Treating dermatitis

In Babys affected by diaper (nappy) dermatitis, the skin in the nappy area is red, sometimes swollen, and covered with small blisters or pustules. The buttocks, genitals and inner thighs are particularly affected.

Varicose veins

Take the first symptoms seriously

Aus unserer Serie »English Lesson«: Varicose veins and vein changes are widespread. According to the German Society for Phlebology, 20 to 30 percent of adults in Germany have varicose veins that require treatment.

Heavy bleeding

Control your period

Aus unserer Serie »English Lesson«: Larger polyps in the uterus, fibroids or cancers and their precursors can cause heavy bleeding and should be excluded. Much more often, however, the trigger is found in the hormonal system.

Cosmetics Regulations

Some substances have been withdrawn

Ingredients presenting new health concerns may no longer appear in cosmetic products. Obviously, there is one thing cosmetics must not do: harm the user.

Otitis externa

Acid for the ears

Otitis externa is extremely painful and one of the most common diseases in ENT practices. On average, one in ten people will develop it once in their lifetime. The good news is that the inflammation is usually harmless.

Compression

The perfect pressure

Compression is good for vein, lymph and lipoedema disorders. Depending on the clinical picture and the stage of the disease, compression bandages or two-pull compression stockings are used.

After birth

Caring for wounds properly

The first wave of euphoria about the baby may make you forget about painful lesions in the genital area. But birth-related injuries need care. Classics from the pharmacy can help.

Not recognizable from the outside

SOS for the liver

The liver is a regenerative miracle that can put up with a lot, but at some point it reaches its limits. In addition to alcohol abuse as a separate cause of a fatty liver, an unhealthy lifestyle is also particularly damaging to the liver.

Treating cough

Making the right choice

Aus der Serie »English Lesson«: Medication for cough relief is based on the two principles of protussive (cough-promoting or expectorant) and antitussive (cough-suppressant). When choosing the right remedy, patient-specific factors must be taken into account.

Back problems

Taking the pain away

Aus der Serie »English Lesson«: Backache is a widespread disease. Eighty-five percent of Germans are affected by it at least once in their lifetime. The good news is that in many cases the pain is uncomplicated and often goes away on its own.

Acne

Making the right choice

Aus der Serie »English Lesson«: When the first pimples appear on the face at the onset of puberty, it is not yet a dramatic event. But it’s a different story when acne develops. A nightmare for teenagers. Self-medication is only possible and sensible for mild forms.

Injured during sport

Take the right action immediately

Aus der Serie »English Lesson«: Viele Menschen freuen sich nach den Lock Downs, den Sommer draußen auch wieder sportlich frei genießen zu können. Das geht nicht immer ohne Verletzungen. Die wichtigsten Tipps für englischsprachige Patienten im Folgenden.

Constipation

Pay attention to the causes

Aus der Serie »English Lesson«: Chronic constipation is often idiopathic, that is without any explicable cause. It can also be caused by some diseases or medications. The former includes Parkinson’s disease, as well as the condition shortly after a stroke.

Menarche to menopause

Self-medication for women’s complaints

Aus der Serie »English Lesson«: The menopause badly affects about one third of women. It is then necessary to alleviate the discomfort. There are several ways to do this.

Infections in the genital area

Don’t just trust yourself alone

Aus der Serie »English Lessons«: About three-quarters of all women had a vaginal fungal infection at least once in their lives, and about five per cent of women who go for screening suffer from bacterial vaginosis.

Itching

Skin Care against scratching

Aus der Serie »English Lessons«: Certain parts of the body are particularly prone to dry, rough skin: elbows, knees and feet. Dryness is also usually the cause of itchy skin in elderly people.

Calming down

These herbal medicines help

Aus der Serie »English Lessons«: Restless and nervous during the day, too tense to fall asleep in the evening. Permanent stress can quickly end in a vicious circle. Self-medication with herbal sedatives offers a way out, but it also has its limits.

Weight reduction

A good formula for losing weight

Many people start the new year with New Year’s resolutions. At the top of the list: Lose weight. For many, this is particularly recommendable for health reasons. The ways to a healthy weight

Dyspepsia

Regulating the digestion

Various functional disorders can be responsible for digestive problems. The medical term for this is »dyspepsia«.the patient can usually treat himself well with over-the-counter preparations under the guidance of PTA or a pharmacist.

Faithful permanent guest

Act fast with herpes

Pathogens of lip herpes are herpes simplex viruses. More precisely, in 80 to 90 percent of cases it is the virus type herpes simplex virus-1 (HSV-1) and in rare cases herpes simplex virus-2 (HSV-2).

Stand up to runny noses

What works for colds

Even with a Corona pandemic, there is a good chance that the tingling in the nose is a normal cold. Statistically speaking, adults in this country get it two to four times a year.

Knowing how to tackle it

Give caries no chance

Tooth decay/caries is one of the illnesses which can effectively be prevented by consistent prophylaxis.

The trouble with the legs

Stopping the varicose veins

At first sight, spider veins look like a blue mark or haematoma, but on closer inspection we can see small veins. These unsightly marks can indicate a beginning vein weakness.

If your spit keeps away

Remedies for xerostomia

There are many causes for a dry mouth. Sometimes it is possible to remedy the underlying disorder, in many cases, however, those concerned will have to come to terms with this deficit.

Correct handling

Remedies for perspiration

Aus der Serie »English Lesson«: Deodorants and antiperspirants are often used as synonyms. They do, however, differ in their ingredients, usage and effectiveness.

Cystitis

The best therapy options

Aus der Serie »English Lesson«: Bladder infections (cystitis) are in most cases uncomplicated, chronic disorders can, however, substantially reduce the quality of life.

Nail fungus/mycosis

Perseverance is called for

Aus der Serie »English Lessons«: To many people nails play an important role. They should at least look groomed. Nail fungus infections cause the opposite: The nails lose their shine, thicken, discolour.

Osteoporosis

Stopping the bone loss

Aus der Serie »English Lessons«: Bones are living tissues that are naturally constantly changing from bone loss to growth of new bone. The body controls this permanent remodelling of the bone substance...

Antiemetics

Not without Enquiring

Aus der Serie »English Lesson: «Nausea and vomiting can have various causes. At the pharmacy mainly gastrointestinal infections and travel sickness are involved, but also a heart attack or meningitis can trigger nausea.

Hair loss

Remedies for growth

Aus der Serie »English Lesson«: A person normally has approximately 80,000 to 120,000 hairs on the head. Each hair is made up of the hair shaft – the visible part emerging from the skin – and the hair root.

Headache

Countering the pain adequately

Aus der Serie »English Lesson«: The Germans consume less painkillers in comparison with Europe and the rest of the world. Taking not too much and not too little for headache is important as both extremes could be promoting factors for a chronic course.

Pregnancy

What needs to be supplemented

Aus der Serie »English Lesson«: During pregnancy there is an increased demand for nutrients, vitamins and minerals. A varied diet will cover the additional need for most of these substances.

Corns and Warts

To be handled with care

Aus der Serie »English Lesson«: Corns may often disappear again by themselves if the cause being pressure and friction has been removed. Healing can be accelerated if the afflicted persons soak their feet in warm water to...

Losing weight

It won’t work without perseverance

Aus unserer Serie »English Lesson«: What could PTA and pharmacists recommend to their customers who wish to lose weight? First of all, advise your customers to be patient ...

Sun protection

No half measures

Some people’s skin is more sensitive than others’ and therefore reacts differently to UV rays. This means, without protection some can stay in the sun longer than others without getting sunburnt.

Travel-related Diarrhoea

First of all Water

Diarrhoea is characterised by three or more loose bowel movements per day. Travel-related diarrhoea can in addition have attendant symptoms such as a temperature, tummy ache, bloating, nausea and vomiting.

Injuries

First and foremost cooling

Around 70 percent of all adults in Germany experience in the course of their lives a temporary or permanent disorder of this cavernous body system.

Inflammation

Mouth sores

The oral mucous membrane has numerous nerve endings which can be quite painful even if inflammations and injuries are relatively harmless.

Bloating

It’s the food that causes the pain

Many people feel embarrassed to talk openly about flatulence at the pharmacy. Instead, they often refer to it as »digestion problems«.

Haemorrhoids

Treatment in Stages

Around 70 percent of all adults in Germany experience in the course of their lives a temporary or permanent disorder of this cavernous body system.

Specific questions

Depressive disorders

In view of the growing number of depressive disorders, pharmacists and PTA are increasingly faced with the problem of obtaining information on the severity of a depression by asking specific questions. The division in neurotic, reactive and endogenous depressions has long been outlived. According...

Coughing

Respiratory diseases

In winter, when we are plagued by cough and hoarseness, the first thing we think of is a cold. But possible other causes also have to be considered: for example an influenza.

Seniors

Constipation

About five to fifteen percent of the population are suffering from constipation – women twice as often as men. With increasing age the number of affected persons rises significantly.

Footwear

Corns and pressure sores

If people complain about corns and other pressure sores on their feet, the cause in most cases may be the wrong type of foot wear.

Electrolyte balance

Leg cramps

Leg cramps are very common. Almost half of Germany’s population is occasionally affected by it. Risk groups are athletes, pregnant women and senior citizens as here various causes can lead to a change in the electrolyte balance. Being off balance, magnesium, potassium and calcium can no longer interact...

Treating with perseverence

Foot and nail mycosis

Elderly people and athletes are the classical risk groups for foot and nail mycoses. However, also children are increasingly affected by nail mycoses, and for football players mycosis has virtually become an occupational illness. Patients need a lot of patience and consistency in applying the appropriate medication if they want to get rid of the fungi.

Sun protection

Always apply generously

Today most people know that too much sunbathing is bad for the skin. However, every year many questions about sun protection are asked again and again. Especially in the case of sun protection for children or in the case of skin diseases, many customers are not sure which protection to use. All over...

Infection

How to get rid of lice

Lice are in season almost the whole year. To remove them from the head, those affected must know exactly how to handle this. Customers can choose between chemically or physically effective remedies.

Earache

Differentiation ist necessary

Not only children but adults too are affected with earache. Chronic processes can bring heavy complications. If the earache does not disappear after a few days or come again, if there is fever or lose in hearing the patient should visit a doctor. The structure of the ear consists of an outer, middle...

Quit Smoking

The last cigarette

Resolved a thousand times and failed a thousand times – many smokers who want to kick the habit of smoking for good, have experienced this. The fact that this is not so easy is rooted in man’s reward system.

Gastrointestinal Complaints

Winter cure for stomach and intestines

In winter, most people evidently eat more than in the warmer seasons. After eating fatty and sweet food, stomach and bowels often react with symptoms such as bloating, flatulence, constipation, cramps and discomfort.

Immune Defense

Respiratory tract infections in children

In the first years of life, our immune system step by step learns to deal with the various pathogens. Hence it is not surprising that babies and infants often suffer from a respiratory infection, some of them up to twelve times a year. In the course of the infection the nose becomes completely congested,...

Acne vulgaris

Persistence is needed

Acne vulgaris is not only a problem during puberty. Also over 10 percent of adults are discomforted with inflamed pimples.

Infection

Classifying summer flu correctly

Fatigue, a temperature, headache and aching limbs – what looks like a summer flu could well be caused by FSME (encephalitis) viruses or, with the exception of a temperature, stem from an allergy to grasses and pollen. Those who have not been vaccinated against FSME run the risk in many areas in southern...

Insect Bites

Full protection

Insect bites are not only unpleasant, they can be quite dangerous, when the injection site gets infected or a virus reaches the bloodstream.

Wound Treatment

Focus on healing wounds

Especially in summer time many people get injured. PTA and pharmacists play an important role to find the right wound treatment.

Inflammation

Cystitis requires fast action

Questions and information What symptoms do you have? Have you had cystitis more often? If so, do you know the reason for this? Did you recently catch a cold or did you not change your wet bathing suit soon enough, or sit on a cold surface? Are the symptoms confined to the lower abdomen? Does your urine...

Virus Infection

Common cold or allergy

Decongestant nasal drops and sprays are in season all year round. When used permanently, they cause addiction, as the nasal mucous membrane swells chronically. There is therefore a need for advice.

Foreign-language Customers

Help in an acute emergency

People in foreign-speaking countries usually visit a pharmacy because of slight health problems. However, in some cases the pharmacy also acts as a first point of contact.

Herpes Simplex Virus

Advice on lip herpes

If the lip suddenly burns and itches, those affected usually first ask the pharmacist for advice and seek quick help.

Acute Diarrhoea

Rapid help

In the case of sudden diarrhoea, those affected usually first ask the pharmacy for advice and seek rapid help against their symptoms.

Earaches

Advice for acute ear pain

English language skills usually help in advising foreign-language customers. Especially in the case of severe earaches, those affected first seek quick help in the pharmacy to relieve their symptoms.

Contraception

Morning-after pill

Since March of last year, the "morning after pill" has been available in Germany without a prescription. In order to help the Bundesapothekerkammer has published a checklist with recommendations for action.

Dental Health

Acute Toothache

Good English skills are usually helpful when advising foreign-language customers. Particularly in the case of severe toothache, those affected first ask the pharmacy for advice.

Skin Protection

Sunburn

In the case of painful sunburn, those affected seek rapid help in the pharmacy to relieve their symptoms. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "sunburn". In the case of stronger local symptoms, pharmacy technicians or pharmacists could also recommend...

Sporting Acitivities

Sport Injuries

In the case of an acute strain, muscle soreness or a slight injury as a result of a sports activity, affected persons seek rapid help at the pharmacy.

Eye Complaints

Conjunctivitis

If the eyes are reddened, patients ask for advice in the pharmacy and seek rapid help for their complaints.

Allergic Rhinitis & Conjunctivitis

Acute hay fever

Those suffering from acute hay fever ask for advice at the pharmacy and seek rapid help for their symptoms. PTA Forum has compiled the most important vocabulary, questions and advice on the subject.

Headaches

Acute severe headaches

In the case of acute severe headaches, those affected ask for advice in the pharmacy and seek rapid help for their complaints. PTA Forum has compiled the most important vocabulary, questions and advice on the subject of "headaches".

Flu Infection

First symptoms of a cold

At the first symptoms of a cold, those affected ask for advice at the pharmacy and seek quick help for their complaints. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject. Many people are sensitive to drafts, air conditioning in planes, hotel rooms or conference...

Pruritus

Acute itching

In the case of acute itching, those affected ask for advice in the pharmacy and seek rapid help against their complaints. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "pruritus". A sudden onset of itchiness can have many causes. It is, in itself, not...

Back & Joint Pain

Acute back or joint pain

Especially in the case of acute back or joint pain, those affected ask the pharmacist for advice and seek quick help to overcome their symptoms.

Dyspeptic Complaints

Stomach pain & heartburn

When suffering from stomach pain, heartburn or nausea, those affected ask the pharmacist for advice and seek quick help to overcome their symptoms.

Nervous Restlessness

Nervous and restless

Those who have had a bad night's sleep, are constantly nervous and restless usually ask the pharmacist for advice first and seek quick help for the complaints. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "nervous restlessness". More and more people find...

Kinetosis

Travel sickness

When parents are worried that their children or even they themselves may feel sick on their upcoming trip, they ask at the pharmacist about ways to prevent travel sickness. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "Kinetosis". All the family is looking...

Children's Disease

Colds & earaches in children

Good English language skills are usually helpful when advising foreign-language customers. If their child has a severe cold parents usually look for quick help at the pharmacy.

Sore Throat & Hoarseness

Acute sore throat

In the case of an acute sore throat, those affected ask the pharmacist for advice and seek rapid help to overcome their symptoms. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "sore throat and hoarseness". A cold often starts with an acute inflammation...

Acute Constipation

Bowel Movement

In the case of acute constipation, those affected ask for advice at the pharmacy and seek rapid help for their complaints. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "acute constipation". A flight passing several time zones will not only unsettle the...

Skin disease

Rosacea

Good English language skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and advice on "rosacea".

Slipped Disc

Lumbago

Good English language skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and hints on the subject of "lumbago". Many of us know the typical symptoms of a so-called »slipped disc«. You yourself may at one time or another...

Bronchitis

Stimulating self-purification ability

Good English skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and advice on the subject of "cough and bronchitis".

Conjunctivitis

Eye inflammation

Good English skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and hints on the subject of "reddened eyes".

Sinusitis

Decrease the risk of sinusitis

Good English skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and hints on the subject of "sinusitis".

Lice Infestation

Itching and scratching

Good English language skills are usually helpful when advising foreign-language customers. PTA-Forum has compiled the most important vocabulary, questions and advice on "lice".

Sleep Disorder

A full night’s sleep

Everybody needs sufficient sleep in order to regenerate physically and mentally. How much sleep is needed varies considerably from person to person. Some people can manage with four to five hours, others need eight to nine hours. As a rule, the amount of sleep needed gradually decreases with increasing...

Pregnancy

Medicines in a nutshell

Pregnancy actually is a time of happy anticipation. However, many women suffer from morning sickness, heartburn, varicose veins or haemorrhoids during the course of the nine months. In some cases, taking medication cannot be avoided. PTA and pharmacists need to follow certain rules in their choice of...

Travel Sickness

Be prepared

Holidays at last! Most children are eagerly awaiting school holidays, and grown-ups too are looking forward to freedom from work, deadlines, and appointments. Unfortunately, travelling to the holiday destination can become agony for those who invariably feel nauseous during long-lasting car or bus journeys....

Inflammation

Oral Health

Inflammations in the mouth are generally very painful. In some cases the oral mucosa becomes red and swollen, in others the gums. Dependent on the pathogen, some vesicles (white creamy looking spots) may appear. With some people the corners of the mouth regularly become cracked and inflamed. The affected...

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